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Returns & Warranty

Need to return an item or have a question about product warranty?

Returns & Refund Policy

We want you to love Space General products. But if you’re having second thoughts, we make returns as simple as possible.We want you to be 100% happy with your purchase. If you change your mind about a product purchased or simply wish to return it, yo

Can I return my product for change of mind?

We understand that sometimes you might change your mind about a purchase. In addition to your rights under the Consumer Guarantees Act (including those for any faulty items), we offer a Change of Mind Return Policy. **Change of Mind Returns:**. - If

What should I do if I receive a damaged or faulty product?

Oh no, we're genuinely sorry that your product isn't up to par. Let's make things right. If you find any damages or faults, please contact us within 24 hours and include:. Just a heads-up: If you try assembling a damaged product, we won't be able to

Product Warranty

Products sold by Space General will be covered by a Manufacturer's Warranty for at least a one year period from the date of purchase. This warranty covers all manufacturing faults or defects. It does not cover wear, tear, or damage caused by use, acc

Return Process for Receiving an Incorrect or Damaged Product

If you've received an item that doesn't match the product description or a completely different item than advertised, Space General will replace it or offer a full refund, as long as the item is unopened and in pristine condition. Space General will