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Returns & Warranty

Need to return an item or have a question about product warranty?

Returns & Refund Policy

We want you to love Space General products. But if you’re having second thoughts, we make returns as simple as possible.We want you to be 100% happy with your purchase. If you change your mind about a product purchased or simply wish to return it, yo

Can I return my product for change of mind?

We totally understand that sometimes you might change your mind about something you've bought. Alongside your rights under the Consumer Guarantees Act (including those for any pesky faulty items), we've got a Change of Mind Return Policy just for you

What should I do if I receive a damaged or faulty product?

Oh no, we're genuinely sorry that your product isn't up to par. Let's make things right. If you find any damages or faults, please contact us within 24 hours and include:. Just a heads-up: If you try assembling a damaged product, we won't be able to

Product Warranty

Space General offers a 12-month warranty on all of our products. This warranty covers all manufacturing faults or defects. It does not cover wear, tear, or damage caused by use, accident, or failure to follow care instructions. The warranty is valid

Returns & Refund Policy

We want you to love Space General products. But if you’re having second thoughts, we make returns as simple as possible.We want you to be 100% happy with your purchase. If you change your mind about a product purchased or simply wish to return it, yo

Return Process for Receiving an Incorrect or Damaged Product

If you've received an item that doesn't match the product description or a completely different item than advertised, Space General will replace it or offer a full refund, as long as the item is unopened and in pristine condition. Space General will

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