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Products & Pre-Orders

Information about our stock and commonly asked questions

Purchase & Preorder Guide

It's our goal to bring you the best products at the very best prices! We'd like to be super transparent with you, so there's no confusion about delivery time frames. We've created this handy guide to help you understand where we get our products from

In Stock Items

We hold thousands of products in our Auckland warehouse. You will be able to see our inventory level on each product page!. For the items that are in stock, we usually ship orders on the same day for orders placed before 12:30 pm.

What happens if I purchase in-stock and pre-order items together?

If your order contains both in-stock and pre-order items, we will promptly dispatch the in-stock items. The pre-ordered items will be shipped as soon as they become available.

What happens if my order has multiple pre-orders with different ETAs?

If your order includes multiple pre-order items with different ETAs, we will hold your entire order until all the pre-order items are in stock.