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Space General

<p id="isPasted" style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-top: 0px; margin-bottom: 1rem; color: rgb(65, 65, 65); text-align: left; background-color: rgb(255, 255, 255);">We love to hear great stories from our Space General Customers!<p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-top: 0px; margin-bottom: 1rem; color: rgb(65, 65, 65); text-align: left; background-color: rgb(255, 255, 255);">If you are wanting to share a great experience, please leave a <a href="https://nz.trustpilot.com/review/spacegeneral.co.nz">Trustpilot Review&#xA0;</a>so we can share this with the team!&#xA0;<p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-top: 0px; margin-bottom: 1rem; color: rgb(65, 65, 65); text-align: left; background-color: rgb(255, 255, 255);">If there was anyone in particular that helped create this experience please make sure to name drop so they can get recognized.&#xA0;<p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-top: 0px; margin-bottom: 1rem; color: rgb(65, 65, 65); text-align: left; background-color: rgb(255, 255, 255);">If you have not had a great experience, then please email us your feedback <a href="https://www.spacegeneral.co.nz/pages/contact-us" rel="noopener noreferrer" style="box-sizing: inherit; background: transparent; color: rgb(54, 53, 54); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;" target="_blank">HERE</a>, so we can tend to you ASAP &amp; turn this around.&#xA0;<p style="box-sizing: border-box; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-top: 0px; margin-bottom: 1rem; color: rgb(65, 65, 65); text-align: left; background-color: rgb(255, 255, 255);">Here at Space General, we pride ourselves on our customer service, and if we have not met your expectations then we would love to hear from you and be given the chance to make things right!

We love to hear great stories from our Space General Customers!. If you are wanting to share a great experience, please leave a Trustpilot Review so we can share this with the team!. If there was anyone in particular that helped create this experienc

How can I leave feedback about my Space General experience?

Core Values

Contact customer experience

NZ Domestic Shipping Charges

Tracking the delivery status of an order

Where We Ship Orders & Dispatch Times

NZ Domestic Services & Delivery Times

Do you ship outside of New Zealand?

Can I collect my order from your warehouse?

Do you have a showroom or store where I can view products?

Help! The tracking says its delivered but I can't find it!

Shipping & Delivery

Payment Methods

Gift Card Balance

Security Checks

Price Protection Policy

Store Credit

Payments & Refunds

Purchase & Preorder Guide

In Stock Items

What happens if I purchase in-stock and pre-order items together?

What happens if my order has multiple pre-orders with different ETAs?

Products & Pre-Orders

Returns & Refund Policy

Can I return my product for change of mind?

What should I do if I receive a damaged or faulty product?

Product Warranty

Return Process for Receiving an Incorrect or Damaged Product

Returns & Warranty

How can I cancel or exchange items in my order if it hasn't been shipped yet?

Can we change the delivery address after the order has been placed?

Order Cancellation/Changes

Win Email Newsletter SignUp

Social Media Competitions

Spin and Win Wheel Terms and Conditions

Promotional Terms & Conditions

How can I leave feedback about my Space General experience?Updated 10 months ago