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How can I cancel or exchange items in my order if it hasn't been shipped yet?Updated 3 months ago

Changes happen – we understand! 

If you need to exchange items or cancel your order, please contact our customer service team promptly. They will confirm whether your cancellation can be accommodated.

Please note that our warehouse team often prepares orders quickly. If your order is already being picked or prepared, we may not be able to cancel it.

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