Space General 30-Day Price Promise

We know our customers sometimes wonder if prices will drop after they buy — and we don’t want you to worry about that! With Space General’s 30-Day Price Promise, you can shop anytime with complete confidence.

If you buy any product for home use from Space General and that same item drops in price within 30 days of your purchase, we’ll issue you Space General Store Credit for the difference. Your store credit is fully trackable, has no expiry date, and can be used anytime for future purchases. Simple as that!

How It Works

• Shop in-store or online at spacegeneral.co.nz.
• If the same product (same SKU) is advertised at a lower price on our website within 30 days of your purchase, you’ll receive Space General Store Credit equal to the difference between what you paid and the lower price.

Conditions Apply:

• Applies to home-use purchases only – business, wholesale, or trade orders are excluded.
• Excludes price changes caused by genuine pricing errors.
• Items that have been refunded, exchanged, or credited are excluded.
• Minimum claim value: $1.
• Submit your claim online at spacegeneral.co.nz/pages/contact-us within 30 days of your purchase.
• Space General reserves the right to determine what qualifies as “home use.”
  
  

FAQs

• What if the price drops after I buy?
  No stress — if the price goes down within 30 days, you’ll receive Space General Store Credit for the difference.
• Do Early Bird or launch deals count?
  Yes! Any qualifying purchase made within 30 days of a price change is eligible under the same terms.
• How do I claim?
  If your product qualifies, visit spacegeneral.co.nz/pages/contact-us and submit your claim within 30 days of your purchase.
• Does my store credit expire?
  No — your Space General Store Credit never expires and can be used anytime in the future.
• Is this offer for business purchases too?
  No, this offer is for personal, home-use purchases only.

Shop Smart, Shop Confidently – You’re Covered!

With Space General’s 30-Day Price Promise, you can shop with peace of mind knowing that if the price drops, you’ll never miss out — your credit stays with you for the next purchase, whenever you’re ready.